UK delivery.

We offer two delivery options within the UK.

standard - tracked 48 delivery via royal mail.
Tracked 48 delivery is £3.75 and your items should reach you within 48 hours from dispatch. Your delivery will be tracked and Royal Mail will provide updates on your delivery via SMS and email.

express - tracked 24 delivery via royal mail.
Express delivery is £4.50 and your items should reach you within 24 hours from dispatch. Your delivery will be tracked and Royal Mail will provide updates on your delivery via SMS and email.

how long does it take?
We aim to dispatch orders within 24 hours (excluding weekends.) Our remedies are all handmade with love and care so at times they may take a little time to create. Delivery times are above depending on which shipping option you choose. Deliveries to extremely rural areas such as the Scottish Highlands may take slightly longer.

international delivery.

Prices are based on weight and will be calculated at check out. We are now only offering Tracked delivery for international orders to ensure your parcels reach their destination. We are not currently shipping to the following destinations due to issues with customs clearance: Ireland, Greece, Oman, India. Customs fees are not included in the delivery fee. You are responsible for paying any relevant fees - please check whether this will be applicable for your country.
destination. charge. estimated delivery time.
europe.
All European countries including Russia
from £8.50 3-5 working days from dispatch
world zone 1.
North America (excluding USA), Central & South America,
Africa, the Middle East, the Far East and South East Asia.
from £10.50 6-7 working days from dispatch
world zone 2.
Australia, New Zealand, Pacific Islands and Singapore
from £11.50 6-7 working days from dispatch
world zone 3.
USA
from £12.00 6-7 working days from dispatch

returns.

As all our remedies are personalised and hand made to order, we’re unable to allow any returns unless they are faulty or have been damaged in transit. If your parcel has arrived damaged, please contact us and we’ll arrange a replacement as soon as possible.
If you change your mind and your bottle hasn’t been made and dispatched yet we will be happy to refund you – please make sure to get in touch as soon as possible as once your order has been made, we will not be able to refund you.

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complaints.

We hope that all our clients are 100% satisfied. If you should have any complaints about our services, please contact us. We aim to respond to all messages within 48 hours

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our happy customers!
just for you

We believe that every person deserves a personalised approach to their emotional health, rather than getting the same thing as everyone else.

trusted ingredients

Made using Bach Flower Remedies, which have been used by people around the world since the 1930s. They are a natural and simple approach to emotional balance.

feel great, naturally

Flower remedies are a natural, safe and gentle approach to emotional wellbeing - without side effects.

handmade in the UK

Your remedy is individually tailored to meet your specific emotional needs and hand crafted based on the remedies you select.