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Mindful Remedies Ltd is the data controller and is responsible for the privacy of your data. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with the Privacy Notice.
Please read our Privacy Notice carefully as it describes our collection, use, disclosure, retention and protection of your personal information. This notice applies to any website which references this Privacy Notice. Where you provide us with your personal information in any of the ways described below, you agree that we may collect, store and use it (a) in order to perform our contractual obligations to you, (b) where we are required to do so by law ( eg a legal obligation or for the detection or prevention of crime (c) based on our legitimate interest for processing or (d) based on your written consent, which you may withdraw at any time, as described in this Privacy Notice.
Information we collect
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. When sharing information during a personal consultation, we urge customers not to share this type of information however if shared, this information will not be recorded.
How we collect information
To the extent permissible under applicable law, we collect information about you when you:
We also collect information from your devices (including mobile devices) and applications you or your users use to access and use any of our websites (for example, we may collect location information and connection information such as statistics on your page views, traffic to and from the sites, referral URL, ad data) and we will ask for your permission before we do so. We may do this using cookies or similar technologies (as described in Cookie section below).
If you intend giving us personal information about someone else, you are responsible for ensuring that you comply with any obligation and consent obligations under applicable data protections laws. In so far as required by applicable data protection laws, you must ensure that beforehand you have their explicit consent to do so and that you explain to them how we collect, use, disclose and retain their personal information or direct them to read our Privacy Notice.
How we will use your information
Depending on the reason for holding your data we will use the information we hold for the following purposes:
Who it will be shared with
Where necessary or where we have the right to do so, we will share your data with the following:
Other sites and social media
If you follow a link from our website to another site or service, this notice will no longer apply. We are not responsible for the information handling practices of third party sites or services and we encourage you to read the privacy notices within those sites or services.
How long we will store your data
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. OR
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by writing to our Data Protection Manager at email@example.com
Your information and your rights
You can ask to see a copy of the information that we hold about you and for corrections to be made to any incorrect information. We want to be as helpful as possible and, in most cases will provide the information within one month of your request. We do not have to provide information in all cases including where it would involve disclosing information about another person or where a request is excessive or manifestly unfounded and may make a charge for providing the information in some cases.
You have the right to request the following information:
If you withdraw your consent to the use of your personal information for purposes set out in our Privacy Notice, we may not be able to provide you with access to all or parts of our website.
We will retain your personal information for the duration of our business relationship and afterwards for as long as is necessary and relevant for our legitimate business purposes, in accordance with our Data Retention Policy.
Where we no longer need your personal information, we will dispose of it in a secure manner (without further notice to you).
If you wish to exercise any of the rights set out above please write to our Data Protection Manager at firstname.lastname@example.org
Changes to our Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 11th Nov 2021
Cookies, Analytics and Traffic Data
Our cookies may be session cookies (temporary cookies that identify and track users within our websites which are deleted when you close your browser or leave your session in the application or service) or persistent cookies (cookies which enable our websites to “remember” who you are and to remember your preferences within our websites and which will stay on your computer or device after you close your browser).
We use the following different types of cookies:
Strictly necessary cookies These are cookies which are needed for our websites to function properly, for example, these cookies allow you to access secure areas of our website or to remember what you have put into your shopping basket.
Performance cookies and analytics technologies These cookies collect information about how visitors and users use our websites, for instance which functionality visitors use most often, and if they get error messages from areas of the websites. These cookies don't collect information that identifies a visitor or user. All information these cookies collect is aggregated and therefore anonymous. We only use these cookies to improve how our websites work.
Functionality cookies These cookies allow our websites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
Targeting or advertising cookies These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operators’ permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.
IP Address and traffic data We keep a record of traffic data which is logged automatically by our servers, such as your Internet Protocol (IP) address, device information. We also collect some site statistics such as access rates, page hits and page views. We are not able to identify any individual from traffic data or site statistics.
How to disable cookies
You may be able to configure your browser to restrict cookies or block all cookies if you wish, however if you disable cookies you may find this affects your ability to use certain parts of our website. For more information about cookies and instructions on how to adjust your browser settings to accept, delete or reject cookies, see the www.youronlinechoices.co.ukallaboutcookies.org website.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Our Site is not intended for, and should not be used by, children under the age of 18. We do not knowingly collect personal data from children under 18.
During a personal consultation, the practitioner will take handwritten notes to assist in the consultation process. These notes will be kept completely confidential between yourself and the practitioner. The notes are kept in a locked filing cabinet with no identifying data recorded.
Prior to a consultation the practitioner will ask for the name of a GP or next of kin, in case the practitioner is concerned for the welfare of yourself or another person. The practitioner reserves the right to share information disclosed during the session with the relevant person/s if they are concerned for your safety or the safety of others or if you have disclosed that you will partake in illegal activity.
Contact UsFor more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com